GhostChat
Table of contents
“A Custom AI Chatbot Built in React for Smarter, Faster Customer Engagement”
Quick Snapshot
- Client Industry: SaaS / Business Automation / Customer Support
- Website Type: Custom AI Chatbot + React Web App
- Services Provided: Full React App Development, AI Chatbot Design, Hosting Setup, Custom Training, Lead Capture Automation, Branding
- Project Timeline: 6 Weeks
- URL: https://ghost.digitaldive.pro
Project Goals
Ghost was designed to solve a major problem:
Small and mid-sized businesses needed an affordable, intelligent chatbot that could automate customer conversations, qualify leads, answer FAQs, and integrate into their websites — without complex setup or huge costs.
We wanted to build a fast, intuitive, AI-powered tool that businesses could deploy instantly to improve response rates and customer satisfaction, while also capturing more leads 24/7.
Our Approach
We developed Ghost as a custom React web application, paired with a backend AI engine for natural, fluid conversations.
The focus was on creating a lightweight, blazing-fast chatbot that could be trained for specific industries, easily embedded into websites, and customized without needing a developer.
Key goals:
- Super simple UI
- Extremely fast load times
- Flexible AI training for different business types (insurance, service companies, ecommerce, etc.)
- Lead capture integration (email, CRM pipelines)
- Brand customization (logos, colors, responses)
Key Features
- Full Custom Build in React (Fast, Lightweight, Highly Scalable)
- AI-Driven Conversation Flow (Contextual Memory and Lead Qualification)
- Drag-and-Drop Training and Response Editing
- Seamless Website Embedding (Install on any platform with one snippet)
- Lead Capture Direct to CRM or Email
- Brand Customization (Business logo, colors, chatbot name)
- Analytics Dashboard (Monitor conversations, capture rates, bounce rates)
- Mobile-First and Desktop-Optimized
- Blazing-Fast Hosting on Cloud Servers
- Built-in Security and GDPR Compliance Options
Before and After
- Response Rate Improvement: Businesses using Ghost saw up to 2.5x more customer engagement
- Lead Capture Boost: 47% more leads captured compared to basic forms alone
- Deployment Speed: Fully installable in under 10 minutes without developer help
- Average Conversation Time: 3.2 minutes per active user session
Results
Ghost has become an essential AI solution for small businesses wanting to automate customer interactions without sacrificing quality.
Its combination of smart responses, easy setup, and deep lead capture integration has helped businesses reduce missed opportunities and increase sales-ready conversations — all while delivering a polished, on-brand customer experience.
The flexible React foundation ensures Ghost can keep evolving, easily adding new AI models or expanding integrations in the future.
Client Testimonial
“Ghost is a total game-changer. We’re capturing leads day and night — and it sounds so natural that customers actually think they’re talking to a real person. Setup was insanely fast too. Best AI tool we’ve added this year.”
— Early Ghost Beta Tester