Accessibility Assistance

Lets Connect!

First (*Required)
Last (*Required)
Your email address (*Required)
Your phone number with area code (Optional)
If you have additional information, let us know! (Optional)

Effective Date: April 30, 2025

Last Updated: April 30, 2025

1. Our Commitment to Accessibility and Inclusion

Digital Dive (“we,” “us,” or “our”) is fundamentally committed to ensuring digital accessibility for everyone, including people with disabilities. We believe that every user deserves a seamless and equitable experience when interacting with our digital properties. We are actively working to increase the accessibility and usability of our website (https://digitaldive.pro) and strive to adhere to available standards and guidelines.

Our goal is to create an inclusive online environment by designing and maintaining our website to be:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive (e.g., providing text alternatives for non-text content, ensuring sufficient color contrast).
  • Operable: User interface components and navigation must be operable (e.g., all functionality available from a keyboard, users have enough time to read and use content, avoiding content known to cause seizures).
  • Understandable: Information and the operation of the user interface must be understandable (e.g., text is readable, content appears and operates in predictable ways, users are helped to avoid and correct mistakes).
  • Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies (e.g., maximizing compatibility with current and future user tools).  

This commitment is guided by the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.

2. Scope of This Statement

This statement applies specifically to the content and services provided on the main Digital Dive website located at https://digitaldive.pro.

3. Measures Taken to Support Accessibility

Digital Dive has implemented and continues to refine various measures to enhance the accessibility of our Website, including but not limited to:

  • Semantic Structure: Utilizing semantic HTML5 elements (e.g., <header>, <nav>, <main>, <article>, <footer>) to create a logical document structure that aids navigation for assistive technologies.
  • Keyboard Navigation: Ensuring that all interactive elements (links, buttons, form fields) are navigable and operable using a keyboard alone, with clearly visible focus indicators.
  • Color Contrast: Maintaining sufficient color contrast between text and its background to meet or exceed WCAG 2.1 AA requirements, making content readable for users with low vision or color blindness.
  • Text Alternatives: Providing meaningful alternative text (alt attributes) for all significant images and non-text content, conveying the purpose or information of the visual element. Decorative images have null alt attributes.
  • Responsive Design: Employing responsive web design techniques so that the website layout adapts effectively to different screen sizes and orientations, and text can be resized up to 200% without loss of content or functionality.
  • Clear Language and Readability: Striving for clear, concise language and logical content flow. Using headings (<h1> to <h6>) correctly to organize content hierarchically.
  • Consistent Navigation: Implementing consistent navigation mechanisms across the Website to facilitate predictability and ease of use.
  • ARIA Implementation: Using Accessible Rich Internet Applications (ARIA) attributes where necessary to improve the accessibility of dynamic content and complex user interface controls.
  • Forms: Designing forms with clear labels, instructions, and error identification/validation messages that are programmatically associated with their respective fields.

4. Current Conformance Status and Goals

Our objective is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. While we strive to achieve this standard across the entire website, we recognize that accessibility is an ongoing journey. We are continuously working to improve conformance. This statement reflects our current understanding and efforts; it is not a guarantee of flawless accessibility on all pages at all times, but a declaration of our commitment and process.

Our approach is informed by recognized standards and legal guidance, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1
  • Americans with Disabilities Act (ADA), particularly Title III guidance related to websites.
  • Section 508 of the U.S. Rehabilitation Act (relevant for federal procurement, but informative for best practices).
  • W3C Web Accessibility Initiative (WAI) resources.

5. Known Limitations and Potential Issues

Despite our best efforts to ensure accessibility, some limitations may exist or arise. We are actively working to address known issues. Potential limitations include:

  • Third-Party Content & Integrations: Some embedded content or tools provided by third parties (e.g., social media feeds, analytics tools, specific plugins) may not fully conform to accessibility standards, as we do not control their development. We aim to select accessible third-party options where possible and encourage vendors to improve accessibility.
    • Example Limitation: Limited keyboard navigation or insufficient contrast within an embedded map widget.
    • Mitigation Plan: Ongoing communication with providers, seeking alternatives if accessibility remains inadequate. Target: Q2-Q3 2025 review.
  • Legacy Content: Older content, particularly archived blog posts or certain PDF documents created before our current accessibility focus, may not meet all standards (e.g., inconsistent heading structure, untagged PDFs).
    • Mitigation Plan: Prioritizing remediation of high-traffic legacy content; converting essential PDFs to accessible HTML format or providing accessible alternatives. Target: Ongoing, major review by Q4 2025.
  • Complex Visualizations: Data visualizations or interactive charts may pose challenges for some users of assistive technology.
    • Mitigation Plan: Providing textual summaries or data tables as alternatives where complex visualizations are used. Target: Implement alongside new complex content.

We are committed to addressing these limitations proactively. If you encounter an issue not listed here, please report it using the feedback methods below.

Area/ElementPotential LimitationPlanned Action/Timeline
Embedded 3rd Party MapsLimited keyboard access, contrast issuesReview alternatives, contact provider; Q3 2025
Downloadable PDFsMay lack proper tagging for screen readersConvert key documents to HTML; Ongoing
Older Blog PostsInconsistent headings, missing alt textAudit & update high-traffic posts; By Q4 2025
Video ContentMissing/incomplete captions or transcriptsImplement captions for new videos; Retrofit key older videos Q1 2026

Export to Sheets

6. Technical Specifications

Accessibility of the Digital Dive website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML (HyperText Markup Language)  
  • CSS (Cascading Style Sheets)
  • JavaScript  

We aim for compatibility with modern, standards-compliant web browsers (e.g., latest versions of Chrome, Firefox, Safari, Edge) and commonly used assistive technologies (e.g., NVDA, JAWS, VoiceOver).

7. Assessment Approach and Ongoing Efforts

Digital Dive employs a combination of methods to assess and improve accessibility:

  • Automated Testing: Regular use of automated accessibility scanning tools (e.g., WAVE, Lighthouse, Axe) to identify common issues during development and maintenance.
  • Manual Testing: Periodic manual reviews using keyboard-only navigation, screen reader testing (e.g., NVDA, VoiceOver), browser zoom, and color contrast checkers.
  • Internal Checklists: Integration of accessibility checks into our design, development, and content publishing workflows.
  • User Feedback: Actively soliciting and responding to feedback from users regarding accessibility barriers.
  • Training: Providing ongoing accessibility training for our developers, designers, and content creators.

Accessibility is not a one-time project but an integral part of our ongoing development process and company culture.

8. Feedback, Assistance, and Formal Complaints

We welcome your feedback on the accessibility of the Digital Dive website. If you encounter accessibility barriers, have difficulty accessing specific content, or have suggestions for improvement, please let us know. We are committed to responding promptly and working towards a resolution.

  • Preferred Contact Method: Email
    • Email Address: help@digitaldive.pro (Please include “Accessibility Feedback” in the subject line)
  • Alternative Contact: Website Contact Form
    • URL: https://digitaldive.pro/contact (Mention accessibility in your message)

What to Include: To help us understand and address the issue effectively, please try to include:

  • The web address (URL) of the page where you encountered the barrier.
  • A description of the problem you experienced.
  • Information about the browser, operating system, and any assistive technology you were using (if applicable).

Response Time: We aim to acknowledge receipt of feedback within 3 business days and will work diligently to address reported issues. Assistance: If an accessibility barrier prevents you from accessing specific information or completing a task, please contact us, and we will make reasonable efforts to provide the information or assistance you need through an alternative method.

9. Future Enhancements

We are committed to continuous improvement. Future planned enhancements include:

  • Developing more comprehensive internal accessibility guidelines and training modules.
  • Conducting periodic accessibility reviews with external consultants specializing in digital accessibility.
  • Enhancing ARIA implementations for complex interactive components.
  • Improving accessibility of multimedia content, including consistent captioning and transcripts for video/audio.

10. Recommended Accessibility Tools and Resources

For users seeking tools to enhance their Browse experience, we recommend exploring:

  • Screen Readers: NVDA (free, Windows), VoiceOver (built-in, macOS/iOS), JAWS (paid, Windows).
  • Text Magnification: ZoomText (paid), built-in browser zoom features (Ctrl/Cmd + ‘+’), operating system magnification tools.
  • Browser Accessibility Features: Many browsers like Chrome, Firefox, Edge, and Safari offer built-in accessibility settings and extensions.

11. Contact Information for Accessibility

For any inquiries specifically related to the accessibility of this website, please contact our designated coordinator:

Digital Dive Accessibility Coordinator Email: help@digitaldive.pro Website: https://digitaldive.pro

We view accessibility as a crucial component of delivering high-quality, inclusive digital experiences for all users. Thank you for your support and feedback as we continue this important work.

Ready to grow your business?

Let's connect and see how we can help you grow your digital Presence!

Websites. Apps. Growth.

Everything you need — all in one place at DigitalDive.pro

Copyright 2002–2025 Digital Dive