Terms and Conditions
Welcome to DigitalDive (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of the DigitalDive website (www.digitaldive.pro) and all related WordPress plugins, software, and services (“Products”) distributed by DigitalDive.
By downloading, purchasing, installing, or using any Product from DigitalDive, you (“User,” “you,” or “Licensee”) agree to be bound by these Terms. If you do not agree, do not access our Site or use our Products.
1. Payment, Licensing & Account Management via Freemius
DigitalDive uses Freemius, Ltd. (“Freemius”) as a third-party provider to handle:
- Payment processing and renewals;
- License activation and validation;
- Secure account management and subscription control.
When you make a purchase or activate a license, you are entering into an agreement both with DigitalDive and Freemius, subject to their Freemius Terms of Service and Freemius Privacy Policy.
DigitalDive does not store or have access to your full payment information. All transactions, subscriptions, and license renewals are securely managed by Freemius’ payment infrastructure.
2. License Grant
Upon successful payment and activation through Freemius, DigitalDive grants you a non-exclusive, non-transferable, and revocable license to use the Product under the specific plan or tier purchased.
You may:
- Install and use the Product on the number of websites or domains allowed by your license plan.
- Modify the Product for your personal or client use (not resale).
- Use the Product commercially within the boundaries of your license.
You may not:
- Share, resell, or redistribute the Product or your license key.
- Reverse-engineer, repackage, or clone the Product for distribution.
- Use the Product to create a competing plugin, product, or service.
- Circumvent Freemius licensing, payment, or activation systems.
All rights not expressly granted remain with DigitalDive.
3. License Types
a. Individual License
Valid for one user or business entity.
Can be used on the number of websites defined in your plan.
b. Unlimited (Solo Agency) License
Solo freelancers or small agencies may use this plan across multiple client sites under their direct management.
c. Multi-Tenant or SaaS Usage
If your product, service, or hosting environment allows multiple end users to independently access our Product (e.g., via a SaaS model), a commercial license is required. Contact [email protected] for enterprise arrangements.
d. Hosting, Bundling & Resale
Hosting providers, white-label distributors, or resellers must obtain written permission and licensing from DigitalDive. Unauthorized resale or bundling is strictly prohibited.
4. Ownership & Intellectual Property
All Products, including source code, documentation, branding, and related assets, remain the exclusive property of DigitalDive.
Licensing grants you the right to use the Product — not ownership of the underlying intellectual property.
You agree not to remove or alter any copyright or proprietary notices.
5. Delivery & Activation
All Products are delivered digitally. Upon completing payment through Freemius, you will receive:
- A download link for the plugin or Product;
- A Freemius-managed license key; and
- Access to your account dashboard (if applicable).
License activation is required for ongoing updates and support.
DigitalDive is not responsible for delays or delivery issues resulting from third-party systems, payment processors, or user error.
6. Strict No Refund Policy
All sales are final. Because our Products are digital goods with full source access upon download, we cannot offer refunds once a purchase is completed.
Refunds will not be granted for:
- Change of mind or mistaken purchases;
- Misunderstanding of features or compatibility;
- Technical issues caused by third-party software, hosting, or user modification;
- Lack of technical knowledge or inability to install the Product.
Freemius’ payment terms also reflect this policy. By completing a purchase, you acknowledge and agree to waive the right to a refund for digital content that is delivered and accessible immediately.
7. Support & Updates
Active license holders receive updates and technical support for the duration of their valid license term.
Support is limited to:
- Product installation and configuration guidance;
- Troubleshooting verified bugs or issues within our Product.
Support does not include:
- Third-party conflicts;
- Custom feature development;
- Issues arising from unauthorized modifications or outdated versions.
8. Termination
DigitalDive may suspend or revoke your license and access to updates/support if you:
- Violate these Terms;
- Share or resell your license;
- Attempt to bypass Freemius licensing or payment systems;
- Engage in misuse or intellectual property infringement.
Upon termination, your license becomes void, and you must cease all use of the Product.
9. Site Usage
By using our Site, you agree not to:
- Engage in any unlawful, malicious, or disruptive activity;
- Attempt unauthorized access to systems or data;
- Use bots, scrapers, or automated tools to collect information.
We reserve the right to suspend or block access to our Site or services at our discretion.
10. Limitation of Liability
To the fullest extent permitted by law, DigitalDive, its owners, affiliates, and partners shall not be liable for any damages — direct or indirect — including but not limited to:
- Data loss, revenue loss, business interruption, or service failure;
- Issues caused by Freemius, payment processors, or third-party integrations.
Our total liability shall never exceed the amount paid for the Product in question.
11. Warranty Disclaimer
All Products are provided “as is” and “as available”, without warranties of any kind, express or implied.
We do not guarantee:
- Error-free operation;
- Compatibility with every WordPress theme or plugin;
- That issues will be corrected immediately.
You assume full responsibility for how you use our Products.
12. Privacy & Data Protection
Your data may be processed by both DigitalDive and Freemius.
Freemius collects and stores certain data (such as license details, site domain, and activation information) to enable licensing and account management.
We comply with applicable privacy laws, including the EU GDPR and CCPA (California).
For details, see our [Privacy Policy] and Freemius’ Privacy Policy.
13. Indemnification
You agree to indemnify and hold harmless DigitalDive and its affiliates from any claims, damages, or expenses (including attorney’s fees) resulting from your violation of these Terms or misuse of our Products.
14. Modifications to These Terms
We may update these Terms at any time. The latest version will always be available at www.digitaldive.pro.
Continued use of our Site or Products after changes are posted constitutes acceptance of the updated Terms.
15. Contact Information
For legal inquiries, licensing, or support: